Reviews & Testimonials
- Kathy Guckert
A friend’s recommendation encouraged me to make an appointment for a hearing test at AHAC. After visiting the website and speaking with a member of the office staff, I felt that this was going to go well.
At my first visit the receptionist was welcoming and Dr. Lish couldn’t have been nicer. She explained the testing procedures and the results at a level I could understand. It was clear to me that one of her objectives was to give me a hearing aid that would improve the quality of my life in the areas she considered most important.
A week later I had my fitting and it’s been a “GO” ever since. I’ve had the opportunity to interact with additional members of the group and it has all been positive. At every visit there was a comfort level that enabled me to be at ease to ask questions and to make comments, both negative and positive.
There was a large amount of information to absorb during the process, but Dr. Lish took the time to go over it all, more than once if necessary, and able to provide additional reference material, as well as a reminder to call or email if a problem or question should arise.
This was definitely a 5-Star experience!
I ‘m happy to have had the opportunity to give a review.
- Barbara M.
Dear Dr. Lish,
It was a pleasure having you help me get hearing aids. I was presented with several options so I could get the right ones. Your patience and explantations were very helpful. I can now hear things I've been missing.
I liked being able to speak to a person not a "machine" every time I called.
Thank you to everyone.
- Leonard D.
Dr. Holli received an A+++ from a very satisfied customer!
After buying the $14.99 hearing aids from Wal-Mart that never worked and On-line purchase from Amazon that never worked! Dr. Holli did a superior job in providing outstanding hearing evaluation, precise hearing aids, and just-as-important the follow-up service was extraordinary. Special thank to the entire staff. They are all caring, helpful and always handled my hearing issues with great understanding.
- Lois P.
Dear Maryann and Holli,
I wanted to let you both know that I got a cochlear implant in September. I just wanted to thank you both for the ten years or so that you have taken care of me. My ears have reached a point where the hearings can no longer help. The implant isn’t perfect, but I’ve heard it takes a year or so before you really start to hear things. Christmas dinner was great because nobody had masks on, and I caught a lot of the conversation.
The last time I saw you and I told you I was thinking of an implant, you gave me so much support and I appreciate that!
I got the implant behind the ear, so I have a lot of hardware to wear but if it helps, I don’t mind.
Thank you for all the care and kindness that you have shown me over the years. I will miss seeing you both. Thank you again!
- Mike S.
While my first audiologist experience was not as traumatic as the experience in the testimonials you cited, I too found Dr. Holli Lish using your Best Practice Network. The audiologist I saw first was on the staff of the ENT I went to, and after 3 fitting sessions, I just wasn't confident that the hearing aids were working as well as they should. So I returned them at the end of the trial period and started over with Dr. Lish. What a difference! The fitting process went very smoothly. My main problem was speech recognition in a crowded, noisy environment. Dr. Lish gave me a test specifically to measure speech recognition with increasingly louder crowd noise before fitting and again after. The improvement was dramatic and empirically measurable. I am a jazz musician (saxophone), and Dr. Lish also made me a special program to allow me to hear my instrument without distortion or warbling. The Best Practice Network is a wonderful resource. Thank you, Dr. Cliff!
- Joan F.
I just wanted to say thank you again for your wonderful attention to service and detail in adjusting my sister's hearing aids to my requirements. It was a pleasure to meet you and I do appreciate all the changes and connections you made both to the hearing aids and telephone. Your personal knowledge of the difference these aids make to my daily life is significant and I was so impressed with your expertise. I look forward to our next meeting!